Terms and Conditions

Welcome to eurosis.com website terms and conditions for use. These terms and conditions apply to the use of this website and/or placing an order. You agree to be bound by these terms and conditions.

Using this website indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use this website.

The www.eurosis.com website is operated by Eurosis Limited, a company registered in England and Wales, whose registered office is at:

Eurosis Limited
35 Rothschild Street
London
SE27 0JN

Our company registration number is 524811.

Our VAT registration number is GB492408337.

Our contact details are as follows:

Mailing and Goods Return address:

Eurosis Limited
35 Rothschild Street
London
SE27 0JN

Contact Information

  • General email: info@eurosis.com
  • Telephone number: +44 (0) 20 8670 9351
  • Fax number: +44 (0) 20 8761 7954

You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

Placing an order

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.

If you are unhappy with any aspect of these, then you should contact us at info@eurosis.com before placing an order with us.

English law governs these Terms and Conditions and your use of our website and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. We can only accept online orders for delivery within the United Kingdom. For orders and deliveries outside the United Kingdom, please contact us by telephone or email.

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made and you will be charged, unless we have notified you that we do not accept your order or you have cancelled your order.

We may refuse to accept an order:

  1. Where goods are not available;
  2. Where we cannot obtain authorisation for your payment;
  3. If there has been a pricing or product description error; or
  4. If you do not meet any eligibility criteria set out on our website and in our terms and conditions.

A Contract between the customer and Eurosis Limited for the sale of our products will only exist once an order has been accepted, processed and despatched. This does not affect the customer’s statutory rights.

Prices and availability of goods is subject to change without notice.

Pricing

We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.

Your right to cancel

You may normally cancel your order (once accepted by us) for any reason up to the point of despatch.

Once the order has been dispatched please refer to our returns policy.

Returns policy

If you are not entirely delighted with the products that you have chosen you may return them to us within 14 days of receipt. We will be more than happy to offer you an exchange or, at our option, a refund, provided that the products are returned complete, in perfect condition, unused, and with the original packaging.

The rights to return the goods to us as referred to above will not apply:

  1. in the event that the product has been used
  2. to any products that we have made or customised specifically for you

Making returns

For all returns you will be required to arrange and pay for the return of the products to us.

To return any products to us, please send your order back complete with covering letter detailing your reason for the return and enclosing a copy of the original invoice.

Please give us as much detail about the reason for the return, as this will help us improve our service in the future.

All returned goods must be unused and in a saleable condition. They must be in their original packaging with all the labels still attached.

Once we have received them, we will arrange to give you a full refund of the amount paid or replace the goods.

Certain products may need to be returned to our suppliers for inspection before a refund can be issued. You will be advised upon the return of the goods if this is the case.

Pack the items back in the parcel; enclose the letter and send it back to:

  • Eurosis Limited
  • 35 Rothschild Street
  • London
  • SE27 0JN

When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

Faulty items

All items are checked before they leave our premises.

If, once you have received your delivery, you find an item to be faulty please contact info@eurosis.com immediately to explain the fault.

We ask that all faulty items be returned to us, so that we can investigate the fault in more detail. In some instances the item will need to be returned to the supplier.

Once the item has been returned we will give you a full refund of the amount initially paid or replace the goods, whichever you prefer.

Payment

We accept online payment in a secure environment by credit card or debit card. We currently accept Visa, Mastercard, American Express and Maestro. All transactions are shown in £ sterling.

UK delivery

Stock permitting, all orders are usually despatched within 24 hours, to arrive with UK customers on the next working day. In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it becomes available.

Conformity of goods

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

Disclaimer and limitation of liability

To the fullest extent permitted by law, neither Eurosis Limited nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Eurosis Limited or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

The limitations of liability in these conditions shall apply equally for the benefit of Eurosis Limited and any other associated company of Eurosis Limited as if references to Eurosis Limited included references to each such associated company.

While Eurosis Limited uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Eurosis Limited will not be responsible for any errors or omissions or for the results arising from the use of such information.

While Eurosis Limited takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Eurosis Limited will not be responsible or liable for your use of any other websites which you may access via links within this website. Eurosis Limited does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Eurosis Limited.

The entire liability of Eurosis Limited under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Eurosis Limited will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Eurosis Limited may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Eurosis Limited.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

Visitor material and conduct

Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

You are prohibited from posting or transmitting to or from this Website any material:

  1. that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
  2. for which you have not obtained all necessary licences and/or approvals;
  3. which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
  4. which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

You may not misuse the Website (including, without limitation, by hacking).

We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses as detailed above.

Copyright and Trademark

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Eurosis Limited. ALL RIGHTS RESERVED.

The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may: Copy, print or download extracts of the material on this website for the sole purpose of using this website or placing an order with Eurosis Limited. You may: Copy print or download the material on this site for the purpose of sending to individual third parties for their personal information provided that you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

The www.eurosis.com website is operated by Eurosis Limited, a company registered in England and Wales, whose registered office is at:

  • Eurosis Limited
  • 35 Rothschild Street
  • London
  • SE27 0JN

Our company registration number is 524811.

Our VAT registration number is GB492408337.

Our contact details are as follows:

Mailing and Goods Return address:

  • Eurosis Limited
  • 35 Rothschild Street
  • London
  • SE27 0JN

Contact Information

  • General email: info@eurosis.com
  • Telephone number: +44 (0) 20 8670 9351
  • Fax number: +44 (0) 20 8761 7954